Privacy Policy
Last Updated: May 22, 2024
Introduction and Scope
Welcome to Everett Air Solutions. We are committed to protecting the privacy of our customers in Townsend, MA, and surrounding areas. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage our HVAC services, including heating, cooling, and air purification solutions. By using our services, you agree to the practices described in this policy.
Information Collection and Use
At Everett Air Solutions, we collect information to provide high-quality HVAC services, ranging from thermostat installation to the maintenance of central air coils and heat pumps. Our goal is to ensure your home comfort systems operate efficiently.
- Personal information provided directly by you, such as your name, service address, phone number, and email address, typically collected through our contact forms or service request portals.
- Technical data collected automatically when you visit our site, including your IP address, browser type, device information, and browsing patterns via cookies and similar tracking technologies.
- The primary purpose of this data is to process service requests for condensers and minisplits, manage appointments, provide accurate quotes, and improve our website's functionality.
Data Sharing, Security, and Your Rights
As a family-focused business with 10 years of industry experience, we prioritize the security of your data and respect your rights under global privacy standards like GDPR and CCPA.
- We do not sell your personal information. Data is only shared with essential third-party service providers, such as payment processors or scheduling software, or when required by law to protect our rights.
- We implement robust administrative and technical security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure.
- You have the right to access, update, or request the deletion of your personal information. You may also opt-out of marketing communications at any time by contacting us directly.
Policy Updates and Contact Information
Everett Air Solutions may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. We encourage you to review this page periodically to stay informed about how we are protecting your information.
If you have any questions or concerns regarding this policy or our data practices, please contact our team at support@everettairsolutions.com or visit us in Townsend, MA.